Privacy Policy

Privacy Policy

Introduction

Welcome to https://buggy-hire-dubai.terratrek.net (hereafter referred to as “Buggy Hire Dubai,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPAA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://buggy-hire-dubai.terratrek.net
  2. Mobile and desktop applications developed by us
  3. Services and products offered through our platform
  4. Interactions between users and our staff

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users
  2. Visit our websites linked to this Privacy Policy
  3. Communicate with us via email, phone, or text messages

Personal Data Collection

We collect various categories of personal data for different purposes, including but not limited to:

  • Account Information: Names, user IDs, and passwords required for account creation and access.
  • Payment Information: Credit/debit card details, billing addresses, and payment history for transaction processing.
  • Financial Information: Bank account details (where provided) for direct deposits or withdrawals.
  • Purchase Information: Products or services purchased, order history, and associated pricing details.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to enhance user experience.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback: User ratings, reviews, and comments shared on our platform.
  • Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
  • Product Information: Preferences, customization choices, and product interactions for personalized recommendations.

We collect this data through various methods: user input forms, account settings, browsing activities, purchase transactions, device sensors, and third-party data providers.

Cookies

Cookies are small text files placed on your browser by our website to enhance user experience and gather analytics. We use cookies categorized as:

  • Strictly Necessary: Essential for website functionality and navigation.
  • Preference: Remember user preferences and settings.
  • Analytics: Track website usage, improve performance, and deliver personalized content.

Users can control non-essential cookie permissions through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

Buggy Hire Dubai employs robust security measures to safeguard your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Services: We engage reputable third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to restrict the processing of your personal data for specific purposes.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please submit a written request to our privacy team via email at [email protected] or by post to:

Buggy Hire Dubai
Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this page periodically to stay informed about how we protect their personal information.

Contact Information

For any inquiries related to privacy, data requests, or complaints, please contact us:

We appreciate your trust in our company, and we are committed to protecting your privacy throughout your interaction with Buggy Hire Dubai.